The Quad Squad offers versatility and stickability; each box is 3" x 6 3/4", containing three removable dividers that can create up to four individual sections. Stacking multiple Quad Squad boxes provides more elevation and allows for closer access to the project, increasing efficiency. Each Quad Squad sold individually.
**Actual colors of the product may slightly vary depending on monitor/screen settings.**
All Stackers will stack, but some may also lock in place due to slight variations in the printing material.
SHIPPING & PRODUCTION:
100% of all 3d printed Flatback Flippers are designed, produced, and packaged in-house by a single person. Please understand that production time varies based on the current demand and may take up to 14 business days. Production time does not include shipping time.
Due to the nature of 3d printing, you might see some surface texture, roughness, or other imperfections and slight irregularities in the final product. However, we will never ship anything that is not fully functional.
Returns & Refunds
- Item(s) must be unused, and in the same condition it was received
- It must also be in the original packaging.
- Discounted items are final and cannot be returned or exchanged
- The customer is responsible for shipping
Our return/refund policy is three days after delivery confirmation.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Send returns to:
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed within three business days.
Our products are shipped within 2-3 business days via USPS. This time may vary during high-demand periods. Made-to-order items are shipped within fourteen business days.
Flatback Flippers may show some wear and tear with use over time. If the extent of this damage impairs the fundamental function of the lids or lines that flip the stones, you may contact us for an exchange or repair. In the event of a natural disaster like a fire or flood, please contact us for a replacement. The Tumbler Universe does not charge for replacements, but shipping is the customer's responsibility.
1. Shipping to and from The Tumbler Universe is to be paid by the original purchaser.
2. Original purchaser must provide the order number to receive warranty service.
3. This warranty only covers normal use and natural disaster. The Tumbler Universe shall not be liable under this warranty if any damage results from misuse or improper shipping
4. This warranty only covers Flatback Flippers sold and used in the United States of America.
5. The Tumbler Universe cannot guarantee replacements will be the same color as the original purchase.
6. Must be a minimum of nine (9) months from delivery date.
This warranty does not include:
1. Discounted or sale items.
2. Damage resulting from accidents, misuse (forcing lids into place), or incorrect maintenance (discoloration or deterioration due to cleaning with harsh chemicals)
4. Dissatisfaction due to buyer’s remorse
The Tumbler Universe makes no other warranty, either express or implied.